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Census FAQ

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1. What is the Decennial census?

Every 10 years, the federal government conducts a population count of everyone in the United States. Data from the census provide the basis for distributing more than $675 billion in federal funds annually to communities across the country to support vital programs—impacting housing, education, transportation, employment, health care, and public policy. They also are used to redraw the boundaries of congressional and state legislative districts and accurately determine the number of congressional seats each state has in the U.S. House of Representatives.

2. When will I complete the census?

The next census will take place in 2020. Beginning in midMarch, people will receive a notice in the mail to complete the 2020 Census. Once you receive it, you can respond online. In May, the U.S. Census Bureau will begin following up in person with households that haven’t responded to the census.

3. How can I respond?

In 2020, for the first time ever, the U.S. Census Bureau will accept responses online, but you can still respond by phone or mail if you prefer. Responding should take less time than it takes to finish your morning coffee.

4. What information will be requested?

The decennial census will collect basic information about the people living in your household. When completing the census, you should count everyone who is living in your household on April 1, 2020. Click here to look at a sample census questionnaire.

5. Do I have to take the census?

Yes. By law, every person living in the U.S. and its territories is required to respond to the census.

6. How do I take the census?

There are three ways to respond to the census: online or by phone or by mail. Households will receive an invitation in the mail with instructions for completing the questionnaire.

7. What is the deadline to respond to the census?

The response deadline is June 30, 2020. However, census workers will begin following up in person with households that have not responded by April 30, 2020.

8. What happens if I do not respond?

Census workers will follow up with a home visit to households that do not respond.

9. What happens if I do not answer one of the questions on the survey?

The U.S. Census Bureau encourages each household to complete their questionnaire in its entirety. To ensure your questionnaire counts toward the population of your community, the response to the question regarding the number of people in the home, must be completed.

10. Why does the census need all my information?

Your answers are only used for statistical purposes. This information helps the government make informed housing and planning decisions, and fund important programs in areas of education, transportation, healthcare and so much more.

11. Is the census available in languages besides English?

Yes, the census offers the online and paper questionnaire in 12 non-English languages: Spanish, Chinese, Vietnamese, Korean, Russian, Arabic, Tagalog, Polish, French, Haitian Creole, Portuguese, and Japanese.

Additional materials and assistance are available in 59 languages. Visit 2020census.gov for more information

12. Do I have to be a U.S. Citizen to participate in the census?

No

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CIVICPLUS TRAINING

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1. [Brandon] Did the Blues win their last game?

Surprisingly, yes.

2. What day is today? - MODIFIED

Today is Tuesday.

3. How is the weather?

It is incredibly windy outside!

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Dog & Cat Adoption

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1. Where can I adopt an animal from animal control?

Animals are available for adoption at the Animal Shelter, but citizens must contact Animal Control to make an appointment to view adoptable animals. Contact Animal Control at 918-299-6311 option 8, or email Animal Control to make arrangements.

2. What are the steps in adopting a pet?

• Once you have decided on adopting an animal, you will need to fill out an adoption form. If approved, the animal will be scheduled for surgery and vaccines.
• Adoption fee is paid at City Hall upon approval of application.
• We cannot guarantee the animal’s health. We strongly recommend that you take it to a veterinarian within two weeks of adoption.
• If for some reason the animal is not a good fit, you are able to return the animal back to Animal Control. No refund will be given.

3. Where do adoption animals come from?

The animals were impounded and not claimed by an owner.

4. Will my adopted animal be healthy?

We cannot guarantee the health of any adopted animal; however, a first visit to the veterinarian is recommended.

5. How much does it cost to adopt a pet?

• Cats - $50.00. This includes spay/neuter, rabies vaccine, FERCP vaccine and deworming.
• Dogs - $75.00. This includes spay/neuter, rabies vaccine, DHPP vaccine and deworming (intestinal).

6. Should I take my new pet to a veterinarian?

To be sure your pet is healthy; we strongly recommend that you take it to a veterinarian within two weeks of adoption. Not all animal diseases have symptoms right away, but a veterinarian will be able to identify any health-related problems. The vaccinations included with the adoption are not good for a lifetime and do not cover all diseases your pet may have been exposed to prior to adoption.

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Dog Licensing

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1. Why should I license my dog?

The most important reasons to license your dog or cat are:

• A current license is proof of rabies vaccination and shows your dog or cat is protected from rabies.
• A lost dog or cat with a license tag has a better chance of being returned to its owner.

2. How much does a license cost?

• Spayed Female - $3
• Unspayed Female - $5
• All Males - $3  
  
  

If you are given or purchase a pet that is already licensed, you will need to purchase a new license for that pet. 

3. How do I license my dog?

If your dog is vaccinated against rabies by a licensed veterinarian, you can take the signed vaccination certificate to the Police Dispatch window located at the following address to purchase a license:

City Hall
211 N Elm Street
First Floor
Jenks, OK 74037

4. How often do I have to license my dog?

A license is valid for one year and must be renewed annually.

5. What happens if my dog loses its tags?

If your dog loses its license tags, a new license can be purchased for a small fee.

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Jail

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1. Where is the Jail for the City of Jenks located?

The Jail facility is located in the City Hall building located at:
211 N Elm Street
First Floor
Jenks, OK 74037

2. How can I find out if someone is in jail?

Call the Jenks Jail at 918-299-6311 option 0.

3. My relative got arrested, who do I talk to?

If the relative has an attorney, you may contact the attorney. Otherwise, Jail or Court staff members may provide public information, such as upcoming court dates and how to post bond.

4. What have I been charged with?

The citation provided to you will specify the charge.

5. Can I get out of jail if served with a bench warrant?

Yes, if you post a bond. Otherwise, you can be seen before the Judge at the next arraignment.

6. Do I have an active warrant?

You may contact the Court Clerk’s Office between 8:00 a.m. and 5:00 p.m. Monday through Friday at 918-556-7409 to find out if you have a Jenks Municipal Warrant.

7. What happens if I go to jail?

You will be held until a bond is posted or arraigned before the Judge. In some cases you may be released on your own recognizance; also known as a recognizance bond. If it is an alcohol-related charge you will be held for at least 6 hours to assure your sobriety.

8. What is a recognizance bond?

You sign a bond form saying you will appear for court and follow any and all conditions until your court date.

9. What is a surety bond?

A surety bond can come from a bondsman, a property with clear title, and/or friends or relatives who will make sure you will appear for court.

10. Can I use my credit/debit card to post bail?

Yes, between the hours of 9 a.m. and 5 p.m., Monday through Friday.

11. What if I am in jail outside of Jenks and have a court date?

You need to alert the Court Clerk that you are being held in another facility and secure a new court date.

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Jenks City Hall

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1. What are the business hours of City Hall?

City Hall is open Monday through Friday from 8:00 AM- 5:00 PM 

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Leash Laws

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1. What if leash laws are broken?

A dog/cat-at-large may be picked up by Animal Control and impounded at our facility or returned to the owner if the dog/cat has a current license tag or other identification. The owner may also be issued a dog/cat-at-large citation and be fined by the Jenks Police Department. Citations may require a court appearance.

2. Who enforces leash laws?

Animal Control personnel or police officers enforce local leash laws in the City of Jenks. Animal Control has the authority to catch stray animals. Jenks Police Officers will issue citations if necessary.

3. What happens to stray dogs/cats?

Animal Control is dispatched to pick up dogs/cats when they are stray on private or public property.

4. How long are stray animals impounded?

Stray animals are held for three days (72 hours). Animal Control makes every reasonable attempt to contact the owner of those animals with licenses or identification. After the three-day period (72 hours), animals may be offered for adoption or euthanized.

5. How do I find out if my pet was impounded?

If your dog or cat is wearing an accurate up to date pet tag or a microchip, we will contact you and let you know it was impounded. If your dog or cat is not licensed, the best way to find out if the animal has been impounded call 918-299-6311. Impound, boarding and license fees will be charged to reclaim your animal. Animals can lose their tags; owners should call even if their animal was wearing identification.

6. What are the animal redemption fees?

Animal redemption fees include:

• City Licensing Dog Fee
  • $3 if the female is spayed
  • $5 Un-spayed female
  • All Males are $3
• Daily Fees: $2 for each day
• Dog/Cat at-large Citation Issued by Jenks Police Officer: $160 per violation
• Reclamation fee from shelter: 
  • $10 First Offense
  • $35 Second Offense and each Offense thereafter

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Municipal Court: Court

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1. Can I change my court date?

A change in court date can be made for some hardship cases. Contact the Court Clerk’s office at 918-556-7409.

2. What will happen if I do not call and I do not show up for court?

A warrant will be issued for your arrest and more fees will be added to your fines. In addition, a charge of Failure to Appear in Court could be placed against you. Notice will also be provided to the Department of Public Safety (DPS), which will result in the suspension of your license. If you posted a cash bond, it will be forfeited to pay your citations.

3. What are the court costs?

Court costs are fees and assessments assigned by the City and State. They are subject to change annually.

4. Why do I have to pay court costs when I didn't go to court?

Court costs are assigned to the particular charge you were given - not according to your court appearance.

5. Can I appear earlier than my trial date and time and speak with the Judge?

No.

6. How do I get an attorney?

You have the right to hire your own attorney. An attorney is not provided for you in a Municipal Court not of Record, as the Jenks Municipal Court is.

7. What is a ‘court not of record’?

In ‘courts not of record’, oral proceedings are not recorded, as they are in ‘courts of record’; in most ‘not of record’ proceedings, the parties can and usually do appear personally, without lawyers. However, many proceedings have intermediate character, with some "of record" characteristics but not others.

8. What attorney should I call to handle my case?

Check the Yellow Pages, or you can contact the Tulsa County Bar Lawyer Referral Service.

9. Can I represent myself in court?

Yes.

10. What do I do if I don't think the judge got all the information about my case before I was found guilty?

You can appeal the conviction by filing a Notice of Appeal with the County District Court and the Municipal Court Clerk’s Office within 10 days of your conviction.

11. What kind of sentences can be given through this court?

Depending upon the nature of the case, fines range from $100 to $800 plus court costs. Some cases can provide for jail time in addition to fine and cost.

12. What happens at the court arraignment?

The Judge will call your name and you may enter a ‘Not Guilty’, ‘Guilty’, or ‘No Contest’ plea. Appearing on your initial court date also gives you a chance to ask the Judge for a reduction in fines. If you plead ‘Not Guilty’, you will be assigned a Trial date.

13. What sentence will I get if I plead guilty?

The Judge imposes sentences. Court staff members cannot guess what the sentence will be, as different facts and laws may apply to each case. However, certain offenses have mandatory sentences, meaning a judge cannot order a lesser sentence than is required. Other offenses allow a judge to use discretion. If a charge has a mandatory sentence, the judge will inform you at the time of sentencing.

14. What happens at a trial?

Depending on the alleged offense(s), you may be entitled to a trial by jury or trial by the court. You are entitled to hear all testimony against you. You have a right to cross-examine any witness who testifies against you, the right to testify on your own behalf, and a Constitutional right not to testify. If you choose not to testify, a refusal cannot and will not be used against you in determining guilt or innocence.  If you choose to testify, the City will have the right to cross-examine you. You may call witnesses to testify on your behalf and you have the right to have the court issue subpoenas for witnesses to ensure appearance at trial.

15. If I pay my citation before my assigned court date, do I still have to appear in court?

No. If a citation is paid before your scheduled court date, your court appearance is not required.

16. What happens if I fail to appear at my arraignment?

If the citation is not paid, a warrant is issued. See the notice for warrant information.

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Municipal Court: General Information

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1. When are your hours of operation?

Monday through Friday, 8:00 a.m. to 5:00 p.m., except for City holidays.

2. What is the Department of Public Safety’s telephone number?

Call 918-632-7700 and ask for a hearing officer.

3. To whom and where do I send my reinstatement fee?

Contact the Department of Public Safety at 918-632-7700 and ask for a hearing officer.

4. Who do I call to find out about the status of my driver license?

Call the Department of Public Safety at 918-632-7700.

5. Who do I call about a tag transfer or renewal?

Call your local tag agency.

6. Who do you call about a stop sign or a red light?

If defective or damaged call the Jenks Public Works Authority (JPWA) at 918-299-9511. If it is causing a traffic hazard, call the Police Department at 918-299-6311.

7. Can I obtain a copy of my driving record?

Yes. A driving record is available at any tag agency.

8. What are the requirements of D.P.S.?

Take the release to the Department of Public Safety (DPS) located at:
3190 W 21st Street
Tulsa, OK 74107

The phone number for Driver Compliance is 918-632-7700. The suspended driver's license is not reinstated until the requirements of the Department of Public Safety are satisfied.

9. What number do I call about District Court cases, civil and/or criminal?

Call the Tulsa County District Court 918-596-5500.

10. Who gets the money on a refund?

The defendant will receive any applicable refund.

11. Why can’t the Court Clerk tell me what actions I should take?

The law prohibits court employees (other than the Municipal Judge) from explaining or interpreting the law. As a result, the court employees must refrain from answering many specific questions asked of them because to do so would constitute legal advice, which court personnel may not provide. Instead, they must refer you to competent legal counsel.

12. How do I go to defensive driving school?

Every individual can take a Defensive Driving Class on their own every 2 years, to reduce points off their driving record. This does not remove the violation from your record, it only removes 2 points. This also may give you a reduction on your car insurance, unless it is court ordered. There are several recognized defense driving schools, call the Court Clerk at 918-556-7409 to find out which ones are recognized by the Jenks Municipal Court. Jenks does not accept online defensive driving courses.

13. What victim services are available?

The arresting or investigating Officer may refer you to an agency that may assist the victim.

14. Can I obtain a copy of my history with the court?

Yes. Your history is available with valid identification, a fee of $1 per page, and the completion of an Open Records Request (PDF).

15. Will the violation go on my driving record?

Under Oklahoma law, the court is required to transmit a violation within 5 days of the final disposition date to the Department of Public Safety (DPS). For additional questions, contact DPS at 405-425-2059.

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Municipal Court: Tickets & Fines

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1. Where do I pay my ticket?

Tickets and citations issued by the Jenks Police Department can be paid by mail to:
P.O. Box 2007
Jenks, OK 74037

You can also pay in person at Municipal Court window, located at:
211 N Elm Street (City Hall building located on the first floor)
Jenks, OK 74037

2. If I pay my ticket by mail, what should I send with my check?

Send a check or money order payable to the Jenks Municipal Court along with your original citation. Include a self-addressed, stamped envelope if you would like a copy of your receipt returned to you.

3. Can someone else come and pay a ticket for me?

Yes as long as they have a copy of the citation; they will need a copy of your pay slip if you have been to court and made arrangements for payment.

4. How much is my ticket?

The price should be on the back of the citation that was given to you. If it is not, you can call the Court Clerk’s office at 918-556-7409 to find out the amount owed.

5. How can I protest my traffic ticket?

You can call the Court Clerk’s office 918-556-7409, 8:00 a.m. to 5:00 p.m., Monday Through Friday, and plead ‘Not Guilty’ over the phone to get a trial date, or you can appear on your scheduled court date at 5:30 p.m. and plead ‘Not Guilty’ before the Judge in order to obtain a trial date.

6. How do I protest a parking ticket?

You must come to the Court Clerk’s office from 8:00 a.m. to 5:00 p.m., Monday through Friday and plead ‘Not Guilty’ to get a trial date.

7. I do not own this vehicle anymore, can you remove my name from this ticket or from a warrant for my arrest?

Bring your Proof of Transfer of Title to the Court Clerk’s office, Monday through Friday, 8:00 a.m. to 5:00 p.m. to have this ticket considered for dismissal.

8. I got a ‘fix-it’ ticket (also known as a ‘Code-4’ ticket); what do I do to get it dismissed?

You bring your fixed vehicle and the original ticket to the Jenks Police Department prior to your court date and have an officer inspect the fixed vehicle; they will note on the ticket that the defect was corrected and the ticket will be dismissed.

9. When do I have to pay my fine?

All fines and restitution are due on your court date, also known as your arraignment or review date unless other arrangements are made with the Court Clerk prior to your court date.

10. What type of payments do you accept?

Fines can be paid with cash, Visa/MasterCard, money orders or checks. Bench warrants can be paid with cash, money order, or Visa/MasterCard.

11. Can I pay my fine online or by phone?

Payments must be paid in person at the Court Clerk’s office at:
211 N Elm Street
Jenks, OK 74037

You can also pay by mail to the Jenks Municipal Court at:
P.O. Box 2007
Jenks, OK 74037

12. Can I pay my ticket and still appear to plead ‘Not Guilty’?

No. Payment indicates a ‘Guilty’ or ‘No Contest’ plea and forfeiture of the fine monies. In the event you have been involved in an auto accident, a plea of No Contest is automatically assigned when you pay your fine, as opposed to a Guilty Plea, and can not be used against you in a civil trial for damages. Appearing on your court date gives you a chance to ask for a reduction in fines or to plead ‘Not Guilty’.

13. What will happen if I don't pay my fine by the due date?

If you have a traffic charge and do not pay, a warrant will be issued for your arrest and your driver's license will be suspended until your fine has been paid.

14. What can I do if I need more time to pay my fine?

You must make arrangements with the Court Clerk’s Office before your court date or at your court date before the Judge.

15. What number do I call about a ticket issued in Jenks by a State Trooper or Tulsa County Sheriff?

Call the Tulsa County District Court at 918-596-5500.

16. Will you call the Department of Public Safety and tell them I paid my ticket?

No. Due to the large volume of traffic tickets, Jenks Municipal Court employees do not make individual calls for this purpose. You will need to take your individual receipt(s) to DPS.

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Municipal Court: Warrants

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1. Do I have an active warrant?

You may contact the Court Clerk’s office between 8:00 a.m. and 5:00 p.m. Monday through Friday at 918-556-7409 to find out if you have a Jenks Municipal Warrant (also known as a ‘bench warrant’ or ‘warrant for arrest’).

2. Can I just pay the amount on the warrant and not go to jail?

The full amount on the warrant can be paid by you or your representative at the City of Jenks Court Clerk’s office at:
211 N Elm Street
Jenks, OK 74037

Call the Court Clerk ahead of time at 918-556-7409 to confirm the total amount due as additional fees are added on if a warrant is issued.  

Additional Information

Until your warrant is paid in full, you could be arrested on the active warrant at any time. With your paid receipt, you are eligible to go to the Department of Public Safety (DPS) and get your suspended license reinstated.

3. If I have a warrant for my arrest, what are my options?

You can either pay with cash, cashier's check, money order or credit card at the Court Clerk's office at:
211 N Elm Street
Jenks, OK 74037

You can also turn yourself into the custody of the Jenks Police Department. The Municipal Judge is contacted and will administer his judgment at the jail.

4. Once my warrant is paid and closed, how do I reinstate my driver's license?

When a warrant is closed, the Court Clerk's office will process a release for the suspended driver's license.

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Municipal Courts: Bonds

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1. Can my fine be deducted from monies posted for my bond?

Yes, your fine will be deducted from your bond.

2. When will I get my bond money back?

Bonds are only released upon order by a Judge, dismissal of the charge, or a finding of ‘Not Guilty’. You can pick up your refund check at the Court Clerk’s office 48 hours after your court date, Monday through Friday, between 8:00 a.m. and 5:00 p.m.; you will need to bring the refund paperwork you received from the court to receive your check. If your case has been deferred to a future date, to determine if you comply with conditions imposed by the Court, your refund, if any, will not be paid until after your review date.

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Police

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1. What number do I call for non-emergency report or questions?

Non-emergency reports can be made by calling 918-299-6311, option 0 and an officer can be sent to your location within the city limits of Jenks.

2. Where is the Jenks Police Department?

The Jenks Police Department is housed in two separate buildings: 

• The Police Headquarters for officers:
  525 W A Street (in the old driver’s license building previously ran by DPS)
  Jenks, OK 74037   Google Map Location
• Police Dispatch/Communications, Records Division, Animal Control, Code Enforcement, and the Jail facility are located in the east end of the Jenks City Hall building at:
  211 N Elm Street
  First Floor
  Jenks, OK 74037   Google Map Location

3. I live just east of the Arkansas River, and my kids go to Jenks Public Schools; why can’t a Jenks Officer respond to an incident at my house?

Due to law enforcement jurisdictional boundaries, police departments can only respond to crimes occurring in or originating within, their own city limits.

4. How much is my ticket?

The price should be noted on the citation that was given to you. If it is not, you can call the Court Clerk’s Office at 918-556-7409 to find out the amount owed.

5. What if I see suspicious activity but I am not sure if it is an actual crime?

If you observe any suspicious activity, it is very important for you to report it immediately so it can be checked out right then; this greatly increases the chance of preventing crime. In addition, some crimes need to be committed in an officer’s presence before law enforcement can take action. Even if it turns out there was nothing criminal going on, It is better to be safe than sorry.

6. Who do I call if my car is impounded?

Call the Jenks Police Department at 918-299-6311, option 0 to find out which towing company towed your vehicle. Some vehicles may have a ‘hold’ put on them for various reasons such as needing tags brought up to date or for investigative purposes. If there is no ‘hold’, you can deal directly with the towing company to obtain your vehicle. If your vehicle has a ‘hold’, once the conditions of the ‘hold’ have been resolved the vehicle owner will need to go to  the Jenks Police Department’s Dispatch/Communications window, located at:
211 N Elm Street (East end of the City Hall building)
Jenks, OK 74037 

There you will present your state-issued ID along with the vehicle title or registration, obtain an impound release form from the dispatcher on duty; the towing company will require the release form before they will release the vehicle. You will need to contact the towing company directly to find out what other documentation they will require before releasing your vehicle.

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Police: Miscellaneous

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1. Where do I get an application to hold an event is Jenks?

View the Special Events application (PDF). Contact the Events Supervisor for assistance or if you have questions at 918-299-6311 (ask for Sergeant Brad Shouse).

2. Can I get my fingerprints taken at the Jenks Police Department?

On Thursdays from 10:00 a.m. to 1:00 p.m., the Jenks Police Department will process fingerprints at no charge for residents living within the corporate city limits of Jenks only (current state-issued ID and blank fingerprint card from the requesting agency required); all others should contact the Tulsa County Sheriff Office at 918-596-5701 with questions.

3. Where do I go to purchase a dog tag?

Dog tags can be purchased at any time, at the Jenks Police Department Dispatch/Communications window located in the east end of the Jenks City Hall building at:
211 N Elm Street
Jenks, OK 74037

Requirements

Dog tags are $3 per dog, with proof of current rabies vaccination and current state-issued ID (proof of residency).  Acceptable forms of payment are cash, money order or check. If you have any questions call 918-299-6311.

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Police: Records Division

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1. What are the record fees?

• 1 photo copy page - $0.25
• 1 certified photocopy page - $1.00
• Search fees - $23 per hour

2. When are your hours of operation?

Hours
Monday through Friday
9 a.m. to 5 p.m.

Except for City holidays

3. Where do I get a copy of a police/crime or traffic collision report?

Police / Crime Reports

Police/crime reports can be requested in writing at any time at the dispatch window located at Jenks City Hall:
211 N Elm Street
Jenks, OK 74037

Your request for records will be fulfilled Monday through Friday from 9 a.m. to 5 p.m.  To save some time, feel free to call the Records Department ahead of time at 918-556-7418 to make sure the report is ready for release and to arrange a time when the report will be ready for pickup.  

Traffic Collision Reports

Traffic Collision reports can be obtained at any time at https://www.crashdocs.org/#/.    Select Oklahoma, Jenks Police Department,  You will need to have the case number, name of involved party and the date of the collision.   Reports are usually ready for pickup in 5 to 7 days.  if you have issues retrieving a copy of the report you may contact Records at 918-556-7418 for assistance. 

4. I live in Jenks and was told to obtain a local records check, how do I do that?

If you were provided a form by the requesting agency, you may obtain that information from the Records Clerk located in the Police Headquarters’ building at:

525 W A Street
Jenks, OK 74037

You will need a valid, state issued ID. If you were not provided a form by the requesting agency but you need something showing that you have no outstanding traffic violations or ongoing court action, or that your past violations were taken care of through the court, you will need to see the Municipal Court Clerk in the City Hall building at:

211 N Elm Street
Jenks, OK 74037

You will need to complete a Records Request form and provide a current state-issued ID; most of the time you can obtain the documents you need the same day.

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Rabies Vaccination

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1. What is a valid vaccination?

For licensing purposes, a licensed veterinarian must give the rabies vaccination. A vaccination certificate signed by the veterinarian must be supplied as proof of vaccination.

2. What vaccinations are not valid?

Vaccinations given by an owner, animal breeder, pet store, as well as out-of-country, are not valid for licensing purposes.

3. How long are vaccinations good?

Depending on the vaccine given, the rabies vaccination is good for one to three years. It is always best to consult with your veterinarian concerning vaccinations, treatment and health questions regarding your pet. Vaccinations given at a pet supply store are valid if a licensed veterinarian administers them.

4. How do I report an animal-inflicted injury?

Animal-inflicted injuries should be reported immediately. If the injury occurs in the City of Jenks, call Police at 918-299-6311 option 0. If the injury occurs outside the city limits of Jenks, report the injury to the local authority. If possible, confine the animal first and then call the appropriate number. Tell the person answering the phone where the animal is. Try to describe the breed, size, color or any distinct markings on the animal, where it may live, and if it's wearing a collar or tags. A Police Officer will be dispatched to your location to complete an animal bite report.

5. Are animal-inflicted injuries dangerous?

Yes, animal-inflicted injuries, including scratches and bites, pose a rabies threat. If you are injured, wash the wound thoroughly with soap and water, report the incident and call your physician for treatment advice.

6. What happens to an animal that causes injuries?

The animal is impounded and observed or sent to the lab for rabies virus testing. It may be quarantined per Police Department orders at an approved veterinary hospital at the owner's expense.

Additional Information

For additional information concerning ordinances, animals, pets, and animal control issues:

• Jenks City Code, Chapter 3, Animals (PDF)
• Jenks Zoning Code, Chapter 18, Section 1600, Definitions (PDF)

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Storm Shelter & Safe Room

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1. Which types of safe rooms and storm shelters require a permit?

• All outdoor storm shelters, require a permit to ensure compliance of the location, construction, and installation with the local codes and the guidelines established by FEMA P-320 and/or ICC-500.
• All indoor in-ground safe rooms require a permit to ensure compliance of the location, construction, and installation with the local codes and the guidelines established by FEMA P-320 and/or ICC-500.
• Indoor above-ground safe rooms do not require a permit if they are prefabricated to the standards of either FEMA P-320 or ICC-500. Homeowners should verify this information with their chosen safe room company.
• Indoor above-ground safe rooms that are constructed on site will require a permit to ensure compliance of the location, construction, and installation with the local codes and the guidelines established by FEMA P-320 and/or ICC-500. These types of constructed safe rooms fall outside of the scope of this FAQ and will require additional inspections and information from the contractor. Please contact the City of Jenks if you want to construct this type of safe room.

2. Does the City of Jenks allow storm shelters and safe rooms to be installed for residential purposes?

The City of Jenks allows the installation of any storm shelters or safe rooms that meet the standards of either FEMA P-320 or ICC-500. Some types of storm shelters and safe rooms require a permit from the City of Jenks before installation. A permit is required to ensure compliance of the location, construction, and installation with the local codes and the guidelines established by FEMA P-320 and/or ICC-500.

3. Can I have a safe room installed in the floor of my existing home in a garage, closet, etc.?

Yes. However, there are a few restrictions and considerations that must be examined with this type of shelter.

Floodplain

In homes located within the floodplain, FEMA P-320 requires that the safe room need only be elevated to the minimum lowest floor elevation identified by the floodplain ordinance of the community. If you are located in the floodplain within the City of Jenks and want to install this type of shelter, you must provide documentation that your home is elevated to this standard. Contact the City of Jenks for more information.

The best possible location for an in-ground safe room within a garage is in a no parking area. It is our recommendation that you place your safe room in such a way that it is unlikely that a vehicle would need to be moved to access the safe room.

Post-Tension

Homes with a post-tension cable reinforcement system in the slab require an additional step in installation and an additional inspection. A post-tension slab has cables in the slab instead of traditional steel rebar. These cables are stressed to high levels of tension after the slab is poured and cured and provide support to the slab and protection from settlement of the foundation. The spacing of these cables is such that a safe room installed in a slab will require the removal of a portion of two to four cables typically. In order to protect the integrity of the cable system, cables that are cut must be re-stressed.

Process

This process requires overcutting the slab on two sides of the intended installation area and installing hardware on the cut cables that will allow them to be re-stressed. A new section of concrete is then poured, allowed to cure, and the cables are then re-stressed. It is imperative that a homeowner with this type of slab contact a professional post-tension company, such as Stresscon or Oklahoma Post Tension, to perform this work. An inspection of this process is required and will be made by a City of Jenks inspector before new concrete is poured or a safe room placed in the ground. Homes with traditional rebar slab systems do not require this process or inspection, and a portion of the slab can be cut away for the installation of a safe room with minimal adverse effect to the foundation.

4. Who acquires the permit?

A permit can be issued to either the homeowner or the shelter/safe room company/contractor, but both parties will need to be involved with the permit process.  The permit application requires information on construction, installation, zoning, and location. The City of Jenks permit processor may call the homeowner or shelter/safe room company to request more information.

5. How long does it take to get a permit?

Once a permit application has been turned in to the City of Jenks at Jenks City Hall at the following address it needs a minimum of three working days to process the permit:
211 N Elm Street
Jenks, OK 74037   

This process may be delayed if more information is requested by the permit processors or due to an increased volume of applications. Once a permit is complete and ready to be issued, we will contact the person or company that has submitted the permit application.

6. Where do I get a permit application?

Applications can be picked up in person at Jenks City Hall:
211 N Elm Street
Second Floor
Jenks, OK 74037

It can also be printed from the City of Jenks Protective Inspections page. Storm shelter and safe room permits are processed as a Residential Building Permit (PDF).

7. Why does the permit application require a site plan?

The City of Jenks requires a site plan for both outdoor and indoor shelter and safe room installations.

Outdoor Shelters

Outdoor shelters cannot be placed within the setbacks from property lines required by the zoning code, nor can they be installed within easements on the property, such as utility or drainage easements. These easements can typically be found on a copy of the mortgage plat, or by contacting the City of Jenks. The Jenks Zoning Code also requires that all shelters be placed in the rear yard of homes. The site plan for outdoor shelters must show property lines, the home, and the intended location of the shelter, with accurate dimensions from the shelter to the property lines and any easements related to your lot. This is usually accomplished by sketching the information onto a copy of the mortgage plat but can be drawn or printed on paper by the applicant as well.

Indoor Safe Rooms

Indoor safe rooms require a site plan showing the intended location and size or dimensions of the safe room, along with dimensions to the nearest walls on all sides. This information can be drawn onto a copy of construction blueprints or sketched accurately by the applicant on paper.

8. What if I don’t know all this information that the permit requests?

The City of Jenks recognizes that some of the legal and technical information that the permit requests might be confusing or unavailable to the homeowner. Our permit processors will help to acquire this information on any missing portions of the permit, with the understanding that this may delay the process slightly. Legal descriptions of your home can usually be acquired from a mortgage plat. Please work with your chosen shelter or safe room company/contractor to acquire as much information from them as possible. Some information, such as technical specifications, will need to be supplied by the shelter or safe room company.

9. What inspections are required during the installation of my storm shelter or safe room?

In-Ground Shelters

Outdoor in-ground shelters require an inspection after the ground has been excavated, but before the shelter is placed. An additional inspection prior to digging may be requested to verify the shelter is out of all easements and setbacks. As with any outdoor digging, the contractor or homeowner should call OKIE to locate all utilities and buried lines.

Above Ground Shelter

Outdoor above ground shelters require a site inspection before placement to ensure zoning and easement requirements are met. An additional inspection will be required for any new foundation that is installed for the shelter.

Indoor In-Ground Safe Room

Indoor in-ground safe rooms require an inspection if the slab has a post-tension cable system or if re-routing of plumbing lines or mechanical systems is performed.

10. Who calls in the inspection?

Inspections requests should be called into Jenks City Hall at 918-299-5883. Requests may be made by the homeowners or the contractors. Many shelters and safe room companies require that the homeowners handle all permits and inspection requests. Homeowners should verify with the company or contractors who will be responsible for scheduling inspections.

11. Why are inspections needed?

Inspections are a necessary part of any construction process, to ensure that structures comply with construction and zoning codes. These codes are designed with the health and safety of both the community and individuals in mind. It is imperative that shelters and safe rooms are placed and installed properly. Failure to comply with the required inspections, zoning code, or building code is a punishable offense under local and state law.

12. What else should I do when having a shelter or safe room installed?

The City of Jenks has created a registry of storm shelters and safe rooms within Jenks. This registry will be used by Emergency Responders in search and rescue operations if the need arises. We consider it very important that all shelter owners register so that their shelter or safe room and occupants can be located if the shelter or safe room was to be obstructed by debris. View the registration form online (PDF) or may be obtained at the Jenks Police Department. Please fill out the form and return it to the Jenks Police Department as directed on the form.

13. What is the summary of required inspections?

• Indoor in-ground safe rooms:
  Post-tension hardware inspection (if applicable) before pouring new concrete.
• Outdoor in-ground shelters:
  Site inspection after excavation but before placement of shelter.
• Outdoor above-ground shelters:
  Site inspection before placement of shelter.

ƒInspection of any new foundation (if applicable) before pouring new concrete.

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Utility Information

Show All Answers

1. When are utility bills mailed out?

The last business day of the month.

2. When are utility payments due?

Payments are due by the 20th of the month to avoid penalty. If the 20th falls on a weekend, payments must be in by open of business the following business day.

3. When are penalties applied?

Penalties are applied on the first business day following the 20^th.

4. What is the difference between sewer and storm water?

Sewer is water that is used and discarded from within your home and stormwater is water that is collected into drainage areas and ditches. The City has mandates on the distribution of stormwater and therefore a fee is assessed to pay for that mandate.

5. What is EMSA and why do I have to pay for it?

EMSA is for emergency medical services in the city of Jenks. Part of the fee is for Jenks to participate with EMSA and the other part of the fee is for Total Care for all residents. Total Care provides that there will be no charge for ambulance service if you are a resident of Jenks. EMSA will charge your insurance, but there will be no out of pocket expense for the ambulance. Calls about your EMSA bill should be placed directly to EMSA.

6. Do we have recycling in Jenks?

Yes. We have one cart recycling. Recyclables should be left loose in the bottom of your recycling cart, except for glass.  Household cleaners, solvents, pesticides, etc. should be properly used up whenever possible.  For times when a disposal option is necessary, residents of Jenks can access the Tulsa Household Pollutant (HHP) Collection Facility by appointment.  For more information about one cart recycling, nearby M.E.T. recycling centers, Mr. Murph program and locations, and the HHP, visit Trash and Recycling.  Additional information can also be found at the Feed Mr. Murph website or the M.E.T Recycle website.

7. Do we take payments over the phone?

We do not, but a payment can be made online. A service fee of $1.25 applies to each transaction.

8. How do I start utility service?

Apply at City Hall at:
211 N Elm Street
Jenks, OK 74037

Complete the application form (PDF). Deposit fees can be found on the Master Fee Schedule.

Same Day Service

In order to have service on the day of application, the application must be received before 2 p.m.

9. What are the office hours?

Hours
Monday through Friday
8 a.m. to 5 p.m.

10. What types of payment methods are accepted?

We accept:

• Cash
• Check
• MasterCard
• Money order
• Visa

Bills can be paid online, however, the full balance must be paid along with a $1.25 service fee. Monthly automatic draft payment is also available for no additional charge.

11. Does trash service run on holidays?

Trash service runs on every holiday except for Thanksgiving Day, Christmas Day and New Years Day.  If your trash day falls on one of these holidays the trash will be collected on the following Saturday. The first pickup day after Christmas the customer may place double the amount of trash without charge. 

12. When is trash service?

Trash service is once a week only. The routes begin at 6 a.m. We recommend that customers have their cart out the night before.

13. What do I do if my cart is damaged?

If a trash cart needs repair we place a repair order for the cart. If the cart is damaged or destroyed by a customer by using the cart in a non-trash capacity the customer will be responsible for replacement of the cart. If the cart is stolen a police report must be filed with Jenks Police Department for trash company insurance purposes.

14. Do you make water adjustments for swimming pools?

We do not make water adjustments for customers that fill their swimming pools. The fire department does not fill swimming pools.

15. Are there utility drop boxes?

There are 2 utility drop boxes located on the west side of City Hall. One is a drive-up in the parking lot and the other is a walkup on the left side of the door.

16. Is there a senior citizen discount?

Senior solid waste rates are available, but all residents of the home must be 65 and older. The same rate is available for customers that are handicapped, but qualifications must be met. An application must be filled and filed at City Hall with the Revenue Department It then will be submitted for approval and this is done on a case by case basis. We do not backdate.

17. How do I purchase a fireworks permit?

Fireworks Permits may be purchased from fireworks stands in Jenks, where the fireworks were purchased. Fireworks permits can also be purchased in City Hall at the Revenue Collections Window. Permits are $20 for a single family and $50 for neighborhood parties. Fireworks can only be fired from the property of the permit holder.