Frequently Asked Questions

POLICE

What number do I call for non-emergency report or questions?
Where is the Jenks Police Department?
I live just east of the Arkansas River, and my kids go to Jenks Public Schools; why can’t a Jenks Officer respond to an incident at my house?
How much is my ticket?
What if I see suspicious activity but I am not sure if it is an actual crime?
Who do I call if my car is impounded?

RECORDS

When are your hours of operation?
Records fee:
Where do I get a copy of a police/crime or traffic collision report?
I live in Jenks and was told to obtain a local records check, how do I do that?
I’ve been involved in a crash and was told Jenks is on “Slick Streets”; what does that mean?

MUNICIPAL COURT/COURT CLERK

When are your hours of operation?
Where do I pay my ticket?
If I pay my ticket by mail, what should I send with my check?
Can someone else come and pay a ticket for me?
How much is my ticket?
How can I protest my traffic ticket? 
I do not own this vehicle anymore, can you remove my name from this ticket or from a warrant for my arrest? 
I got a ‘fix-it’ ticket (also known as a ‘Code-4’ ticket); what do I do to get it dismissed? 
When do I have to pay my fine?
What type of payments do you accept?
Can my fine be deducted from monies posted for my bond?
What will happen if I don't pay my fine by the due date?
What can I do if I need more time to pay my fine? 
Do I have an active warrant? 
Can I just pay the amount on the warrant and not go to jail?
Will you call the Department of Public Safety and tell them I paid my ticket?
What is the Department of Public Safety’s telephone number? 
To whom and where do I send my reinstatement fee?
Who do I call to find out about the status of my driver license? 
What number do I call about a ticket issued in Jenks by a State Trooper or Tulsa County Sheriff? 
What number do I call about District Court cases, civil and/or criminal?
Who do I call about a tag transfer or renewal? 
Who do you call about a stop sign or a red light?
Can I pay my fine online or by phone?
Can I change my court date? 
What will happen if I do not call and I do not show up for court? 
Can I pay my ticket and still appear to plead ‘Not Guilty’?
When will I get my bond money back?
Who gets the money on a refund?
What are the court costs?
Why do I have to pay court costs when I didn't go to court?
Why can’t the Court Clerk tell me what actions I should take?  
Can I appear earlier than my trial date and time and speak with the Judge?
How do I get an attorney?
What is a ‘court not of record’?
What attorney should I call to handle my case?
Can I represent myself in court?
What do I do if I don't think the judge got all the information about my case before I was found guilty?
What kind of sentences can be given through this court?
What happens at the court arraignment?
What sentence will I get if I plead guilty?
What happens at a trial?
How do I go to defensive driving school?  
Can I make a plea by phone?
What victim services are available?

JAIL

Where is the Jail for the City of Jenks located?
How can I find out if someone is in jail? 
My relative got arrested, who do I talk to?
What have I been charged with?
Can I get out of jail if served with a bench warrant?
Do I have an active warrant? 
What happens if I go to jail?
What is a recognizance bond?
What is a surety bond?
Can I use my credit/debit card to post bail?
What if I am in jail outside of Jenks and have a court date?

MISCELLANEOUS

Where do I get an application to hold an event is Jenks?
Can I get my fingerprints taken at the Jenks Police Department?
Where do I go to purchase a Dog Tag?

POLICE

What number do I call for non-emergency report or questions?
Non-emergency reports can be made by calling 918-299-6311 and an officer can be sent to your location within the city limits of Jenks.

Where is the Jenks Police Department?
The Jenks Police Department is housed in two separate buildings: The Police Headquarters for officers and police records is located at 525 W ‘A’ Street (in the old driver’s license building previously ran by DPS); Police Dispatch/Communications, Municipal Court/Court Clerk, and the Jail facility are located in the east end of the Jenks City Hall building at 211 North Elm Street on the first floor.

I live just east of the Arkansas River, and my kids go to Jenks Public Schools; why can’t a Jenks Officer respond to an incident at my house?
Due to law enforcement jurisdictional boundaries, police departments can only respond to crimes occurring in, or originating within, their own city limits. 

How much is my ticket?
The price should be noted on the citation that was given to you.  If it is not, you can call the Court Clerk’s Office at 918-556-7409 to find out the amount owed.

What if I see suspicious activity but I am not sure if it is an actual crime?
If you observe any suspicious activity, it is very important for you to report it immediately so it can be checked out right then; this greatly increases the chance of preventing crime.  In addition, some crimes need to be committed in an officer’s presence before law enforcement can take action.  Even if it turns out there was nothing criminal going on, It is better to be safe than sorry. 

Who do I call if my car is impounded?
Call the Jenks Police Department at 918-299-6311 to find out which towing company towed your vehicle.  Some vehicles may have a ‘hold’ put on them for various reasons such as needing tags brought up to date or for investigative purposes.  If there is no ‘hold’, you can deal directly with the towing company to obtain your vehicle.  If your vehicle has a ‘hold’, once the conditions of the ‘hold’ have been resolved the vehicle owner will need to go to the Jenks Police Department’s Dispatch/Communications window, located at 211 North Elm Street, in the east end of the City Hall building, and present their state-issued ID along with the vehicle title or registration, obtain an impound release form from the dispatcher on duty; the towing company will require the release form before they will release the vehicle.  You will need to contact the towing company directly to find out what other documentation they will require before releasing your vehicle.  

RECORDS

When are your hours of operation?
Monday through Friday, 9am to 5pm, except for City holidays.

Record Fees:

1 photo copy page - $  .25

1 certified photo copy page - $1

Search fees - $23 p/hour    

Where do I get a copy of a police/crime or traffic collision report?
Police/crime reports can be requested in writing at anytime at the main window in the Police Headquarters building located at 525 West A Street in Jenks; your request for records will be fulfilled Monday through Friday from 9am to 5pm.  To save some time, feel free to call the Records Department ahead of time at 918-556-7418 to make sure the report is ready for release and to arrange a time when the report will be ready for pickup.  Traffic Collision reports can be obtained at anytime at the Dispatch/Communications window in the east end of the City Hall building located at 211 North Elm Street.  Reports are usually ready for pickup in 3-5 days, however call ahead at 918-299-6311, to make sure the report is ready for release as sometimes it can take a little longer.  If you need to obtain the Traffic/Collision report by mail, call to find out what the cost will be, send a check or money order to Jenks Police Department/Records at PO Box 2007, Jenks, OK 74037, include a self-addressed, stamped envelope with enough postage for the report to be returned to you.

I live in Jenks and was told to obtain a local records check, how do I do that?
If you were provided a form by the requesting agency, you may obtain that information from the Records Clerk located in the Police Headquarters’ building at 525 West A Street in Jenks, with a valid, state issued ID.  If you were not provided a form by the requesting agency but you need something showing that you have no outstanding traffic violations or ongoing court action, or that your past violations were taken care of through the court, you will need to see the Municipal Court Clerk in the City Hall building at 211 North Elm Street, complete a Records Request form and provide a current state issued ID; most of the time you can obtain the documents you need the same day.

I’ve been involved in a crash and was told Jenks is on “Slick Streets”; what does that mean?
During an ice or snow accumulation event, when the number of traffic collisions increase sharply over a short amount of time, the Jenks Police Department may periodically activate “Slick Streets” which allows responding officers to focus on collisions blocking the roadway or that involve injuries.  If you are involved in a collision, with no major damage or injuries, and the vehicles can be moved from the roadway, go ahead and call the Jenks PD, the dispatcher will advise if an officer is able to respond or not – if an officer is unable to respond you will need to exchange information with the other vehicle (insurance, tag, vehicle, contact and passenger information); you will then pick up an exchange of information form (also referred to as a white sheet) from one of the Jenks QuikTrips or Kum and Gos, or from the Jenks Police Department; complete the form and follow the instructions on the form.  Just as a reminder, Officers will always respond to the scene of collisions involving an injury, or when there is major damage and roadway is blocked, regardless of the weather condition.  If you have any questions regarding “Slick Streets” call 918-299-6311 to get more information.

MUNICIPAL COURT/COURT CLERK

When are your hours of operation?
Monday through Friday, 9am to 5pm, except for City holidays.

Where do I pay my ticket?
Tickets and citations issued by the Jenks Police Department can be paid by mail (PO Box 2007, Jenks, OK 74037) or in person at Municipal Court window, located at 211 North Elm Street, in the City Hall building located on first floor next to the staircase.   

If I pay my ticket by mail, what should I send with my check?
Send a check or money order payable to the Jenks Municipal Court along with your original citation.  Include a self-addressed, stamped envelope if you would like a copy of your receipt returned to you.

Can someone else come and pay a ticket for me?
Yes as long as they have a copy of the citation; they will need a copy of your pay slip if you have been to court and made arrangements for payment.

How much is my ticket?
The price should be on the back of the citation that was given to you.  If it is not, you can call the Court Clerk’s office at 918-556-7409 to find out the amount owed.

How can I protest my traffic ticket? 
You can call the Court Clerk’s office 918-556-7409, 9am to 5pm, Monday Through Friday, and plead ‘Not Guilty’ over the phone to get a trial date, or you can appear on your scheduled court date at 5:30pm and plead ‘Not Guilty’ before the Judge in order to obtain a trial date.

How do I protest a parking ticket? 
You must come to the Court Clerk’s office 9am to 5pm, Monday through Friday and plead ‘Not Guilty’ to get a trial date.

I do not own this vehicle anymore, can you remove my name from this ticket or from a warrant for my arrest? 
Bring your Proof of Transfer of Title to the Court Clerk’s office, Monday through Friday, 9am to 5pm to have this ticket considered for dismissal.

I got a ‘fix-it’ ticket (also known as a ‘Code-4’ ticket); what do I do to get it dismissed? 
You bring your fixed vehicle and original ticket to the Jenks Police Department prior to your court date and have an officer inspect the fixed vehicle; they will note on the ticket that the defect was corrected and the ticket will be dismissed. 

When do I have to pay my fine?
All fines and restitution are due on your court date, also known as your arraignment or review date, unless other arrangements are made with the Court Clerk prior to your court date.

What type of payments do you accept?
Fines can be paid with cash, Visa/MasterCard, money orders or checks. Bench warrants can be paid with cash, money order, or Visa/MasterCard.   

Can my fine be deducted from monies posted for my bond?
Yes, your fine will be deducted from your bond.

What will happen if I don't pay my fine by the due date?
If you have a traffic charge and do not pay, a warrant will be issued for your arrest and your driver's license will be suspended until your fine has been paid.

 What can I do if I need more time to pay my fine? 
You must make arrangements with the Court Clerk’s Office before your court date or at your court date before the Judge.

Do I have an active warrant? 
You may contact the Court Clerk’s office between 9am and 5pm Monday through Friday at 918-556-7409 to find out if you have a Jenks Municipal Warrant (also known as a ‘bench warrant’ or ‘warrant for arrest’).

Can I just pay the amount on the warrant and not go to jail?
The full amount on the warrant can be paid by you or your representative at the City of Jenks Court Clerk’s office at 211 North Elm Street in Jenks.  Call the Court Clerk ahead of time at 918-556-7409 to confirm the total amount due as additional fees are added on if a warrant is issued.  NOTE: until your warrant is paid in full, you could be arrested on the active warrant at any time. With your paid receipt, you are eligible to go to the Department of Public Safety (DPS) and get your suspended license reinstated.

Will you call the Department of Public Safety and tell them I paid my ticket?
No.  Due to the large volume of traffic tickets, Jenks Municipal Court employees do not make individual calls for this purpose. You will need to take your individual receipt(s) to DPS.

What is the Department of Public Safety’s telephone number? 
Call 918-632-7700 and ask for a hearing officer.

To whom and where do I send my reinstatement fee?
Contact the Department of Public Safety at 918-632-7700 and ask for a hearing officer.

Who do I call to find out about the status of my driver license? 
Call the Department of Public Safety at 918-632-7700.

What number do I call about a ticket issued in Jenks by a State Trooper or Tulsa County Sheriff? 
Call the Tulsa County District Court at 918-596-5500.

What number do I call about District Court cases, civil and/or criminal?
Call the Tulsa County District Court 918-596-5500.

Who do I call about a tag transfer or renewal? 
Call your local tag agency.

Who do you call about a stop sign or a red light?
If defective or damaged call the Jenks Public Works Authority (JPWA) at 918-299-9511.  If it is causing a traffic hazard, call the Police Department at 918-299-6311.

Can I pay my fine online or by phone?
Payments must be paid in person at the Court Clerk’s office at 211 North Elm Street in Jenks, or by mail to the Jenks Municipal Court, PO Box 2007, Jenks, OK 74037.

Can I change my court date? 
A change in court date can be made for some hardship cases.  Contact the Court Clerk’s office at 918-556-7409.

What will happen if I do not call and I do not show up for court? 
A warrant will be issued for your arrest and more fees will be added to your fines.  In addition, a charge of Failure to Appear in Court could be placed against you.  Notice will also be provided to the Department of Public Safety (DPS), which will result in the suspension of your license.  If you posted a cash bond, it will be forfeited to pay your citations. 

Can I pay my ticket and still appear to plead ‘Not Guilty’?
No.  Payment indicates a ‘Guilty’ or ‘No Contest’ plea and forfeiture of the fine monies. In the event you have been involved in an auto accident, a plea of No Contest is automatically assigned when you pay your fine, as opposed to a Guilty Plea, and can not be used against you in a civil trial for damages.  Appearing on your court date gives you a chance to ask for a reduction in fines or to plead ‘Not Guilty’.

When will I get my bond money back?
Bonds are only released upon order by a Judge, dismissal of the charge, or a finding of ‘Not Guilty’. You can pick up your refund check at the Court Clerk’s office 48 hours after your court date, Monday through Friday, between 9am and 5pm; you will need to bring the refund paperwork you received from the court to receive your check.  If your case has been deferred to a future date, to determine if you comply with conditions imposed by the Court, your refund, if any, will not be paid until after your review date.

Who gets the money on a refund?
The defendant will receive any applicable refund.

What are the court costs?
Court costs are fees and assessments assigned by the City and State. They are subject to change annually.

Why do I have to pay court costs when I didn't go to court?
Court costs are assigned to the particular charge you were given - not according to your court appearance.

Why can’t the Court Clerk tell me what actions I should take?  
The law prohibits court employees (other than the Municipal Judge) from explaining or interpreting the law. As a result, the court employees must refrain from answering many specific questions asked of them because to do so would constitute legal advice, which court personnel may not provide. Instead, they must refer you to competent legal counsel.

Can I appear earlier than my trial date and time and speak with the Judge? 
No.

How do I get an attorney?
You have the right to hire your own attorney.  An attorney is not provided for you in a Municipal Court not of Record, as the Jenks Municipal Court is.

What is a ‘court not of record’?
In ‘courts not of record’, oral proceedings are not recorded, as they are in ‘courts of record’; in most ‘not of record’ proceedings, the parties can and usually do appear personally, without lawyers. However, many proceedings have intermediate character, with some "of record" characteristics but not others.

What attorney should I call to handle my case?
Check the Yellow Pages, or you can contact the Tulsa County Bar Lawyer Referral Service.

Can I represent myself in court?
Yes.

What do I do if I don't think the judge got all the information about my case before I was found guilty?
You can appeal the conviction by filing a Notice of Appeal with the County District Court and the Municipal Court Clerk’s Office within 10 days of your conviction.

What kind of sentences can be given through this court?
Depending upon the nature of the case, fines range from $100 to $800 plus court costs.  Some cases can provide for jail time in addition to fine and cost.

What happens at the court arraignment?
The Judge will call your name and you may enter a ‘Not Guilty’, ‘Guilty’, or ‘No Contest’ plea.  Appearing on your initial court date also gives you a chance to ask the Judge for a reduction in fines.  If you plead ‘Not Guilty’, you will be assigned a Trial date.

What sentence will I get if I plead guilty?
The Judge imposes sentences. Court staff members cannot guess what the sentence will be, as different facts and laws may apply to each case.  However, certain offenses have mandatory sentences, meaning a judge cannot order a lesser sentence than is required. Other offenses allow a judge to use discretion. If a charge has a mandatory sentence, the judge will inform you at the time of sentencing.

What happens at a trial?
Depending on the alleged offense(s), you may be entitled to a trial by jury or trial by the court. You are entitled to hear all testimony against you. You have a right to cross-examine any witness who testifies against you, the right to testify on your own behalf, and a Constitutional right not to testify.  If you choose not to testify, a refusal cannot and will not be used against you in determining guilt or innocence.  If you choose to testify, the City will have the right to cross-examine you. You may call witnesses to testify on your behalf and you have the right to have the court issue subpoenas for witnesses to ensure appearance at trial.

How do I go to defensive driving school?  
Every individual can take a Defensive Driving Class on their own every 2 years, to reduce points off their driving record.  This does not remove the violation from your record, it only removes 2 points.  This also may give you a reduction on your car insurance, unless it is court ordered.  There are several recognized defense driving schools, call the Court Clerk at 918-556-7409 to find out which ones are recognized by the Jenks Municipal Court.  Jenks does not accept online defensive driving courses.

Can I make a plea by phone?
Yes, contact the Court Clerk’s Office at 918-556-7409 prior to your court date.

What victim services are available?
The arresting or investigating Officer may refer you to an agency that may assist the victim.

JAIL

Where is the Jail for the City of Jenks located?
The Jail facility is located in the City Hall building located at 211 North Elm Street on the first floor.

How can I find out if someone is in jail? 
Call the Jenks Jail at 918-299-6311.

My relative got arrested, who do I talk to?
If the relative has an attorney, you may contact the attorney. Otherwise, Jail or Court staff members may provide public information, such as upcoming court dates and how to post bond.

What have I been charged with?
The citation provided to you will specify the charge.

Can I get out of jail if served with a bench warrant?
Yes, if you post a bond.  Otherwise you can be seen before the Judge at the next arraignment.

Do I have an active warrant? 
You may contact the Court Clerk’s Office between 9 am and 5 pm Monday thru Friday at 918-556-7409 to find out if you have a Jenks Municipal Warrant.

What happens if I go to jail?
You will be held until bond is posted or arraigned before the Judge.  In some cases you may be released on your own recognizance; also known as a recognizance bond.  If it is an alcohol related charge you will be held for at least 6 hours to assure your sobriety.

What is a recognizance bond?
You sign a bond form saying you will appear for court and follow any and all conditions until your court date.

What is a surety bond?
A surety bond can come from a bondsman, a property with clear title, and/or friends or relatives who will make sure you will appear for court.

Can I use my credit/debit card to post bail?
Yes, between the hours of 9am and 5pm, Monday through Friday.

What if I am in jail outside of Jenks and have a court date? 
You need to alert the Court Clerk that you are being held in another facility and secure a new court date.

MISCELLANEOUS

Where do I get an application to hold an event is Jenks?
Special Events applications can be printed under the forms section of City of Jenks web site. Contact the Events Supervisor for assistance or if you have questions at 918-299-6311. 

Can I get my fingerprints taken at the Jenks Police Department?
On Thursdays from 10am to 1pm, the Jenks Police Department will process fingerprints at no charge for residents living within the corporate city limits of Jenks only (current state-issued ID and blank fingerprint card from the requesting agency required); all others should contact the Tulsa County Sheriff Office at 918-596-5701 with questions.

Where do I go to purchase a Dog Tag?
Dog tags can be purchased at any time, at the JPD Dispatch/Communications window located in the east end of the Jenks City Hall building at 211 North Elm Street in Jenks.  Dog tags are $3 per dog, with proof of current rabies vaccination and current state-issued ID (proof of residency).  Acceptable forms of payment are cash, money order or check.  If you have any questions call 918-299-6311.

 

 

dark-blue